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Online Fraud and Scams in the UAE: What Victims Should Know

Online fraud covers a wide range of scams, from fake investment platforms to marketplace and romance fraud. Quick action can improve the chances of preserving evidence and, in some cases, stopping transfers.

No one can guarantee recovery of lost funds. This guide explains the general steps and considerations.

Common types

Fake investment or trading platforms
Online marketplace and delivery scams
Romance or impersonation scams
Fake job or visa offers
Payment link and QR code scams

For fraud involving stolen card or banking credentials, see phishing and account takeover.

Immediate steps

Stop further payments, contact your bank to report the transaction and ask what can be done, and secure any accounts that may be affected. Time matters for trying to freeze or recall transfers.

Preserve evidence

Screenshots of chats, profiles, websites and advertisements
Transaction receipts and bank statements
Names, numbers, email addresses and usernames
Dates, amounts and payment methods

Keep original files and do not edit them.

Reporting

Reports can be made through official police channels and relevant regulators for financial platforms. See reporting cybercrime.

Civil options and limits

Depending on the facts, civil claims may be possible against identifiable parties, but scammers are often abroad or anonymous. Recovery depends on tracing and available assets.

Beware of recovery scams

Some people contact victims offering to recover funds for an upfront fee. Treat unsolicited offers with caution.

How a consultation can help

A consultation can help you organise evidence, understand reporting and civil options and assess realistic expectations. It cannot guarantee that funds will be recovered, and any criminal proceedings involve licensed advocates or other authorised professionals.

Frequently asked questions

Can my bank refund me?

It depends on the circumstances and the bank's terms and rules. Report immediately and ask about the process.

Should I confront the scammer?

Avoid it. Further contact can put you at risk or alert them to delete evidence.

What if I authorised the payment myself?

Authorised payments can be harder to recover, but report anyway and preserve evidence.

Related guides and services

General information only. Please read our Legal Disclaimer.