Off-plan purchases involve paying for property that is not yet built. Because the product is delivered over time, disputes often concern delays, changes to specifications, project cancellation or payment demands.
In Dubai, off-plan sales are subject to a regulatory framework that includes registration of the sale and, for many projects, escrow arrangements for buyers' payments. Check the current rules and the documents for your project.
Typical disputes
- Handover later than the date in the contract
- Changes to layout, area, amenities or specifications
- Project cancellation or suspension
- Disagreement about payment instalments
- Defects discovered at handover
What to collect
Gather the sale and purchase agreement, registration confirmation, payment receipts, the payment plan, project permits where available and all correspondence with the developer and sales agents. Take dated photos or records of site progress if relevant.
Contract and regulation
The agreement usually sets out handover dates, extension rights and remedies. Regulatory rules may also affect your rights, for example around project status and escrow. These interact, so both should be reviewed together.
Options to consider
Options depend on the facts and may include negotiation with the developer, a complaint to the regulatory body, conciliation, arbitration if the contract provides for it or court proceedings. Stopping payments without understanding the consequences can put you in breach.
Resale of off-plan units
If you plan to sell before handover, check the developer's conditions and fees, as they may restrict or condition transfers.
How a consultation can help
A consultation can review your documents against the contract, outline potential routes and help prepare communications. Representation in proceedings is by licensed advocates or other authorised professionals, and results cannot be guaranteed.
Frequently asked questions
Can I get a refund if the project is delayed?
It depends on the contract and applicable rules, including the extent and cause of the delay.
Where are my payments held?
For many projects, payments go into regulated escrow accounts, but you should confirm the arrangement for your project.
What if the developer changes the design?
Review the contract's variation clause and any approvals. Changes may or may not give rights to object or cancel.
Related guides and services
- Property Dispute Consultation in Dubai
- Property Purchase Agreement Review in the UAE
- Real Estate Due Diligence in the UAE: A Checklist
- Property & Rental – all guides
- Real Estate Law
- Commercial Litigation Support
General information only. Please read our Legal Disclaimer.